When the Voice on Pako phoned Tom Lai, it was a hot spring day with the mercury pushing past 30 degrees. Late in the afternoon, most people would have had their sights set on the beach or any other outdoor pleasure. "No beach for me today", he says. "This is my passion - dealing with people and maximising their tax deduction."
Tom, who is married with a three-year-old son, is passionate about helping people to rid the burden of tax time. Tom runs TMC Accountants and often sees people who are completely overwhelmed with their tax return. "A lot of people have the fear factor", he says. "I'm just happy to see them smile at the end of it all." "I love seeing people smiling instead of worrying".
TMC Accountants is a boutique firm where they take the pride in treating the customer as a human being and not just a number. Its mantra is: accessibility, affordability, high quality, and a high level of service. At just $90 for a basic tax return, Tom really does look after his clients.
Tom's small Newtown company "fixes all headaches, big or small" from bookkeeping, contractors, businesses, sub-contractors and individuals. "I guess the main message from me is that there's no need to be scared at tax time", he says. "When I decided to run my own business, I really wanted to look after people who were overwhelmed by it all. "We do listen and we understand our clients' situation". Tom is a people person and says he enjoys working with everyone. "The variety of our clients from individuals to big companies is what I love the most", he says.
Tom, who is married with a three-year-old son, is passionate about helping people to rid the burden of tax time. Tom runs TMC Accountants and often sees people who are completely overwhelmed with their tax return. "A lot of people have the fear factor", he says. "I'm just happy to see them smile at the end of it all." "I love seeing people smiling instead of worrying".
TMC Accountants is a boutique firm where they take the pride in treating the customer as a human being and not just a number. Its mantra is: accessibility, affordability, high quality, and a high level of service. At just $90 for a basic tax return, Tom really does look after his clients.
Tom's small Newtown company "fixes all headaches, big or small" from bookkeeping, contractors, businesses, sub-contractors and individuals. "I guess the main message from me is that there's no need to be scared at tax time", he says. "When I decided to run my own business, I really wanted to look after people who were overwhelmed by it all. "We do listen and we understand our clients' situation". Tom is a people person and says he enjoys working with everyone. "The variety of our clients from individuals to big companies is what I love the most", he says.